The essential skills you need to be successful

I have always been intrigued by empathy because it helps people read the minds of others, something that came in handy as an FBI agent. When I listened to another person’s words and read their body language, I could piece together their thoughts and emotions.

Empathy is not sympathy, nor is it feeling sorry for others. Instead, it is understanding what others are feeling or thinking. It’s often described as the ability to put yourself in another person’s shoes. It’s important to remember you’re experiencing how they feel in their shoes, not how you would feel in them!

There’s a tendency to regard empathy as a soft skill that’s “nice” to have but not essential. Empathic people are often described as warm and fuzzy, bleeding hearts, and compassionate. Nice characteristics but not the tough skills needed for negotiations, board meetings, and economic growth.

Think again.

The U.S. Army, in an

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AmEx says employees can work from home through 2020

(Reuters) – American Express Co employees that are able to work from home should continue to do so for the rest of the year, Chief Executive Officer Steve Squeri said in a video message on LinkedIn as he spoke about a return-to-office plan.

“We still don’t know exactly when we’ll start coming back. We expect it will take several months in most locations. The key here is that returning to location will not happen all at once,” he said in an almost five-minute long video https://www.linkedin.com/company/american-express.

Squeri said the company would open buildings on a “location by location, floor by floor and colleague by colleague basis, with the work environment expected to be “completely different” from what it was before the outbreak.

“If you can work from home effectively, you should plan on doing this for the rest of the year,” he said, adding that AmEx’s offices in the near

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Edited Transcript of 000660.KS earnings conference call or presentation 23-Apr-20 12:00am GMT

Icheon May 17, 2020 (Thomson StreetEvents) — Edited Transcript of SK Hynix Inc earnings conference call or presentation Thursday, April 23, 2020 at 12:00:00am GMT

SK hynix, Inc. – CFO

* S. K. Kim

Daiwa Securities Co. Ltd., Research Division – Research Analyst

[Interpreted] Good morning, and good evening. First of all, thank you all for joining this conference call. And now we will begin the conference of the fiscal year 2020 first quarter earnings results by SK hynix. (Operator Instructions)

Now we shall commence the presentation on the fiscal year 2020 first quarter earnings results by SK hynix.

[Interpreted] Good morning, and good afternoon and evening to those calling in from abroad. This is Park SeongHwan, the Head of IR at SK hynix. Welcome to the SK hynix 2020 First Quarter Earnings Release Conference Call.

Before starting the conference call, allow me to introduce the executives present here with … Read More

Edited Transcript of GCP earnings conference call or presentation 6-May-20 2:00pm GMT

CAMBRIDGE May 15, 2020 (Thomson StreetEvents) — Edited Transcript of GCP Applied Technologies Inc earnings conference call or presentation Wednesday, May 6, 2020 at 2:00:00pm GMT

* Craig A. Merrill

GCP Applied Technologies Inc. – Interim CFO and VP of Finance, Analytics & Strategy

GCP Applied Technologies Inc. – VP of IR

* Randall S. Dearth

GCP Applied Technologies Inc. – CEO, President & Director

Morgan Group Holding Co. – Research Analyst

Good day, everyone. Welcome to the GCP Applied Technologies First Quarter 2020 Earnings Call. Today’s conference is being recorded. (Operator Instructions)

I would now like to turn the conference over to Mr. Joe DeCristofaro. Please go ahead, sir.

Joseph DeCristofaro, GCP Applied Technologies Inc. – VP of IR [2]

Hello, everyone, and thank you for joining us on today’s call. With us on the call are Randy Dearth, President and Chief Executive Officer; and Craig Merrill, Interim Chief … Read More